I'm from UMD. Does Loverbuns accept WAM Content?
Yes, WAM is one of the fetishes that Loverbuns accepts. But if you exclusively produce wet and messy content, then your store will be better suited to just UMD.
I'm a UMD producer interested in what kind of traffic Loverbuns gets.
Well don't be too interested, because right now there is none ;-) The strategy is to open the doors for UMD visitors first, and then have a kickass site that will grow a loyal, daily stream of repeat visitors. It's nice to keep the feel of a private club of familiar people. It'll be even nicer to eventually see the club grow large!
What kind of content does Loverbuns Accept?
I'm from UMD. Can I still plug my sites on the forum and what's new?
The rule on Loverbuns forums is that you cannot plug your web site unless it is already listed in our directory or is one of our Loverbuns stores. Loverbuns is not a one-topic site, so free-for-all posting has to be reigned in.
I'm from UMD. What will happen to UMD?
Loverbuns runs from the same platform as UMD, meaning that they're basically the same site but with different graphics and different rules. Any changes, additions, and bug fixes will benefit both sites simultaneously.
Why would I offer Name Your Price
...after all, nobody is going to pay for something when they can get it for free, right?
Name Your Price (NYP) is feature that allows download store owners to offer downloads where the customer chooses the price, down to $0.
NYP is primarily an advertising / exposure tool. It's like offering free video trailers, except with NYP the customer has the option to actually pay you for it (like a tip jar). But they may not, so it would be unwise to think of NYP as your primary way to offer all your content, or even items that are brand new or that you really need to recoup funds on.
It is important for you to understand NYP's place as a tool that's available for you to boost exposure in a novel way. People are drawn to the prospect of something free and the empowerment of choosing their price, so that's the lure. Tons of people are going to flock to your NYP content, and many really will download it for free, just like a video trailer. We pay for the bandwidth so you can do this. The point is to use it to bring exposure to your brand and the rest of your catalog. But if you are going to be angry at people grabbing any particular piece of content for free, then you probably should not offer it as NYP.
Many producers have actually made very good income using NYP, but it's up to you to calculate whether your advertising M.O. would benefit from either using it extensively, dabbling in it strategically, or not at all. If you can't fit something like NYP into the bigger picture of your business model, then it's recommended that you not use it.
How do I use my .com name with my download store?
If you own or buy a domain name, you may use it to send traffic to your store. To do that, log in to whoever your domain name registrar is, and update the dns records so that your domain points to ns1.softlayer.com and ns2.softlayer.com. Then come back here to your Store Setup
page (also linked on your profile on the left), and add your domain name to the field labeled "Website Domain Name."
Please contact us to let us know, so we can complete the setup for you. Note that your domain name will redirect here, and will not "stick" in the browser address bar; To allow cross-store shopping cards, traffic will be redirected to your real store address which is based on our domain name.
Why do my download store stats show more downloads than viewers?
Your Loverbuns stats show you how many people have downloaded each scene that you have in the store (DL's). It also shows you how many people actively have access to download content from each scene (viewers). You may notice that the number of downloads for any given scene is greater than the number of people who actually have access to it, causing some alarm. Here's an explanation.
The stats in the "viewers" column shows you how many people actively--as in right now--have access to that download. Their access to each download lasts for 5 days then expires. So the number of active viewers will fluctuate up and down (and may sometimes even be zero) as customers' access to a download expires, and as you make more sales of that scene.
The DL's (downloads) column shows how many times, overall, that scene has been downloaded. Yes, 11 people can download a scene 22 times because they are allowed unlimited downloads of any particular scene for the 5 days they have access to it. (See the Webmaster Help page for info on how we go about security.) Any time a person downloads anything from a "scene," that hit counter is incremented. If one of your scenes has 5 videos and a zip file, and another scene only has one single video, then obviously the first scene's hit counter would go up more quickly, because it's incremented each time a person downloads any of the files in its package.
The downloads counter does not reset in the way the viewers one does. It just keeps going up as long as people buy and download stuff from that scene. And there are several reasons why a single person may download a scene more than once during his 5-day access to the scene. A lot of people download it to their computer then forget where it saved to, so they just download it again. Other people don't even have their computer set to save the video. When they click the download button, it just pops right up in their player, so if they want to play it again, they have to come back to the site and click the download button again. Also, I should note that the counter doesn't convey whether or not somebody successfully downloaded the whole file. Once Loverbuns starts serving the file out, that counter goes up by one. If a person's connection craps out in the middle of a download (especially a large one) and they have to start over, that will register more hits on the DL's for that scene.
As for security, a user must register, verify (via email), and log into his account before being able to complete a purchase. He also must be logged into his My Purchases area to download the content. We keep complete logs of when users log in, download files, and everything else. When a person logs into his account, anybody else who might have been already logged into it is booted off instantly (and that action is logged, too). If a password is hacked or traded, then multiple people logging in from different IP addresses and booting each other off will raise red flags in our security system and an administrator will be automatically notified. Beyond that, if you have any suspicions at all, please use the Contact Us page to get in touch with us, and we will completely research any transaction or user or anything else you wish!
So please take that column as what it is--just something else to look at and give you a general sense of what is going on. It's perfectly legitimate for there to be multiple downloads of any scene by any given user. We give people all the instructions on how to save a file to their computer for later use, but everybody is not the most computer-literate.
Why do my scenes have more downloads than sales?
When you view My Scenes from your profile, you are shown all of your scenes. Each has a column that shows you how many sold, and how many downloaded. The "Downloads" hit counter is normally higher than actual "Sold" count, for the following reasons:
Customers are promised a 5-day window in which to access their purchases, in which time they may decide to download it again and again. They need this window so they can retry failed downloads on flaky network connections, and so they can generally enjoy their purchases without feeling rushed.
The download hit counter increments every time a customer accesses a file in your download. So if your download has 2 files, it can easily have twice as many downloads as the number sold.
The download hit counter may increment if a user decides to play it in realtime (instead of downloading it first), and skips around the video during playback. Each time this happens, our server may see it as a new request.
So the download counter does get inflated because it is reporting every access to your files, for the above 3 reasons. It is our job to constantly make sure it is not
inflated because of file sharing or fraud, and here is how we do it:
Every customer must be registered, e-mail verified, and logged in before buying anything. We do not email any content retrieval codes that can be passed around, and even if we did, the user has to first log in with his username and password to retrieve the purchases. File sharing can only happen if multiple users actually log into the account that purchased the content, and we have all sorts of security in place (automated and manual) to prevent multiple account log-ins at this site.
In addition to the hit counter, we keep permanent logs of every access to your files. You have access to the logs, too: Just edit the scene and click the Access Log button. We can't show you the customers' IP addresses, but that is how we internally track accesses and know that it's the same legitimate user and not multiple fraudsters accessing your stuff.
We keep even more detailed records than we can show you. If you have any suspicions at all, please hit us up via the Contact Us
page, and we will be glad to research anything and give you all the detail you require.
Why is my payment not accepted?
Adult payment processors have very sensitive fraud protection measures built into their payment system. This system helps protect the sellers and buyers from a daily barrage of people trying to use credit card numbers that aren't theirs. The problem is that this system is so sensitive that occasionally, legitimate customers actually get declined.
Our processors don't give you a heck of a lot of details about what the problem was, ostensibly because in their eyes, that would be giving sensitive information to the very person who their system has identified as being illegitimate in the first place, which would not make much sense.
We also cannot do much research into the problem because details about credit cards and transactions are kept confidential, on their system. Sellers and resellers are not let loose into their logs of your personal transactions, and for good reason.
Common reasons for declined transactions are:
- When you enter your address and other personal information while checking out, they compare that with the information that your bank has on file. If it doesn't match exactly, it's a red flag.
- Date of birth entered was wrong. Please be sure to enter the correct date and not to get the month and the day reversed.
- Insufficient funds.
- Credit card was reported lost or stolen.
- You are in a country that payment processors block.
To find out exactly why your transaction was declined or why you were locked out of your account, you can visit Epoch's support page here
. They have 24-hour customer service by phone, chat, and email.
What will appear on my credit card statement when I buy a download?
Your purchases will show up as having come from epoch.com. There will be no mention of Loverbuns.com on your statement.
How do the ratings work?
The site-wide ratings system was designed to gauge community consensus about the value of everything that can be added by a user. You can rate photos, videos, forum posts, sites, and even site reviews. The system was built to be fair. You have to be logged in to vote, and you can only vote on each item once. It is a rolling ratings system, meaning only the latest X number of votes (currently 100) of any type, for any given item are considered, and older ones are forgotten. This allows an item's rating to change over time. For example, a site that used to be great and had high ratings may stop updating and start getting lower ratings, causing the old high ratings to eventually drop off the end. Or vice versa. Every item's rating is an average of the number of stars users gave it, which gives a level playing field for all items old and new.
We also have a separate scoring system which takes each item's user-rating and weighs it against how old that item is. Every day that passes, any item's score is weighed 1/30th less. When it's new, its score has 100% of its weight but after half a month its score is only worth half as much. Items over 30 days old are not considered at all. We use these date-weighted scores to determine the "top items" in any category such as hottest photos and forum threads, and even wammer of the day. So whatever is new, highly-rated, or both, will likely make the hot list in its section. The scores are also weighted by other factors such as the number of unique views the items have gotten, and any negative reports users have submitted on them. These scores are just relative, numerical indexes that we use internally, so they are not shown to the public. Remember that these scores are independent of and do not affect the star-ratings.
You cannot rate other users. However the site uses an algorithm that takes into account everything each user posts around the site. The user with the most highly-rated stuff, the most stuff, and the most recent stuff, gets pushed higher in the rankings. So the more you participate, and the better-rated all your stuff is, the higher your score gets. You might even become Wammer of the Day!
We have a backend that can see, globally, who is rating what. Anyone caught abusing or spamming the system will have all of his ratings removed, and will be banned from the ratings system.
The backend to this system is very complex and I will be tweaking it from time to time. So please don't take it too seriously. It's just meant to be fun and to encourage people to post great stuff.
What are credits for?
If you go to your profile and look on the left-hand side, you will see the current number of credits that your account has. You may purchase credits for your Loverbuns account by clicking the Add link.
Credits are used on this site to fund your advertising campaigns. Once you have credits, you can set up ads by editing any site or download scene, scrolling near the bottom of the form, and uploading a banner and applying credits to the ads.
After I remove my Loverbuns account, how do I remove my search results from Google?
Google indexes Loverbuns's pages, and even if you've removed your Loverbuns account and forum posts, those pages and posts may still show up on Google searches and in their cache.
It will only be a matter of days before Google learns that the pages containing your old info are now gone, and Google (and other search engines) will remove them automatically.
If it is super-urgent that you get them removed, first remove your account from Loverbuns and alert us that you want old forum messages and any other content removed as well. Then we will use Google's urgent removal tool to delete any offending pages from their index.